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In 2016, people just started to hear about chatbots. In 2018, it’s getting difficult to understand who does what in the conversational market considering the amount of actors in chatbot ecosystem. That’s why we decided to help by mapping a part of the AI ecosystem. If you’re thinking of getting started with bots, this infographics will help to know what’s what.

The infographics focuses on bot building platforms, NLP providers and bot analytics services.

chatbot ecosystem

The chatbot ecosystem in 2018

Here are a bit some more information about each company:

BOT BUILDING PLATFORM

Recast.AI : The collaborative end-to-end bot platform for developers

Oracle : Oracle Bots Service

IBM : Whether you’re a developer looking to build your own chatbot or a business looking to implement one without needing to code from scratch, Watson can help.

NextIT : Conversational AI powering intelligent virtual assistants and enterprise chatbots

Recime : The Enterprise Chatbot Platform Users & Developers Love

ConverseAI : Connect your entire business through conversation

MotionAI (Hubspot) : Visually build, train, & deploy chatbots to do just about anything.

Pypestream : Pypestream brings the on-demand economy to enterprises everywhere with pragmatic AI + messaging + chatbots

It’s alive : Easily build a chatbot for your Facebook page

Chatteron : Build Chat bots in under 5 minutes!

Smooch : The most reliable platform for building next-generation conversational experiences

TheBotPlatform : The trusted platform for building bots on Messenger

Meya.ai : Make amazing bots

Beep Boop : Beep Boop is a ridiculously simple developer platform for Slack integrations

Virtual Spirits (FR) : Chatbot platform for website Lead Generation, Customer Service and Sales.

ManyChat : ManyChat lets you create a Facebook Messenger bot for marketing, sales and support. It`s easy and free.

msg.ai : Conversational AI for Marketing, Commerce, and Customer Service

Octane AI : Increase Ecommerce Profits with Messenger Marketing

Kitt.ai (Baidu) : ChatFlow is a platform that provides a simple way to create conversational agents, or smart bots, using a visual interface.

NoHold: Smarter Self-Service

Microsoft : A machine learning-based service to build natural language into apps, bots, and IoT devices.

kore.ai : Powering the era of AI-rich conversational interfaces

wit.ai (Facebook) : Natural Language for Developers

Botpress : An open-source, on-premises bot framework that saves thousands of developers thousands of hours.

Smartly.ai : easily create voice and chat apps for tourism, banking, commerce, smart speakers.

Clustaar : The best way to automate your customer relations

Semantic machines : solving conversational artificial intelligence

Gupshup : Smart messaging platform for building conversational experiences

Do you dream up : Self-service custom solutions dedicated to customer service or internal support

Lex (Amazon): Lex is an AWS service for building conversational interfaces for any applications using voice and text

Pandora bots : Build a chatbot using the world’s leading chatbot platform.

Inbenta : The conversational platform that delivers real results

BotEngine: Build your first bot in 10 minutes

flow.ai : The Conversational AI toolkit.

Botsify : Create AI chatbots without coding

Dialogflow (Google) : Build natural and rich conversational experiences

Botfuel : Build enterprise grade chatbots fueled by conversational AI

ChatScript : ChatScript is the next generation chatbot engine that has won the Loebner’s 4 times and is the basis for natural language company for a variety of tech startups.

NanoRep : Driving the future of customer service and support

NLP PROVIDERS

Recast.AI : The collaborative end-to-end bot platform for developers

Wit.ai (Facebook): Natural Language for Developers

IBM Watson: Natural language processing for advanced text analysis.

Amazon Web Services: Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text.

RASA NLU: Open source tools to make conversational AI happen

Snips.AI: Using Voice to Make Technology Disappear

Oracle: Oracle Bots Service

TextRazor: The TextRazor API helps you extract and understand the Who, What, Why and How from your texts with unprecedented accuracy and speed.

Luis (Microsoft): A machine learning-based service to build natural language into apps, bots, and IoT devices. Quickly create enterprise-ready, custom models that continuously improve.

BOT ANALYTICS

Botmetric: Grow and retain your chatbot customers. Enterprise grade conversational and behavior analytics, marketing automation, and CRM rolled into a single snippet of code.

Chatbase: Analyze and optimize bots more easily

Botanalytics: Conversational analytics tool to improve human-to-bot interactions by segmenting conversations, identifying bottlenecks, measuring engagement.

Dashbot.io: Actionable Bot Analytics. Increase user engagement, acquisition, and monetization through actionable bot analytics.

Botlytics: Track the messages your bot sends and the conversations your bot has.

 

So, if you now feel more comfortable picking your bot building software, welcome! Conversational is a great way to reach out to you clients or users by providing a natural and adaptable experience 24/7. Happy coding!

🤖 Want to build your own bot? Start now! 🤖


Also published on Medium.

Want to build your own conversational bot? Get started with Recast.AI !

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  • Benjamin

    Very interesting thanks!

  • Sebastian

    Very cool 🙂

    I would like to add chatfuel to the list.

  • Mark

    Chatfuel is definitely missing from the list 🙂 and I’d like to add Fanbot.ai too (mostly for sports, e-commerce, service providers)

  • Anonymous

    Botmetric is not a chat analytics platform, you are looking for botmetics

  • Juan Mateu

    Hi,
    It is a nice recap but as this ecosystem is so vibrant and fast-growing it misses some companies and even new “spaces”. My startup, Anbotux, is trying to pioneer a new category CBU, “customer behaviour understanding” to help chatbot developers to add empathy whatever the platform they use. Also it provides customer-centric (different that chatbot-centric) customer base analysis. Have a look just in case you consider ok to add Anbotux to the list.
    regards
    juan

  • Maksym

    flow.ai has NLP as well, wrong info